COVID VACCINATION – Useful contacts
National Support Services |
Contacts and service description |
MYS Queries |
Log a query or issue regarding MYS Pharmacy Email: nhsbsa.pharmacysupport@nhs.net PCN/ GP Email: nhsbsa.gpsupport@nhs.net |
Pinnacle Queries |
Log a query or issue regarding Pinnacle |
Foundry Queries |
Log a query or issue regarding Foundry |
Eva Health |
Log a query or issue regarding Foundry Email: support@evahealth.co.uk |
Vaccination Operational Data helpdesk |
Log a query or issue with Foundry or request access. |
Vaccine Data Resolution Service at this LINK. |
0300 561 0017 – Established to resolve missing or incorrect vaccination records for people registered with a GP practice in England and vaccinated in England, Scotland or Wales. |
Overseas Vaccine Validation Service at this LINK. |
This service is available through the NBS and 119 for patients to book appointments. |
Consumables and delivery queries at this LINK. |
Email: Contact SVOC using a SQT. |
Delivery schedules at this LINK. |
Obtained through Foundry and Vaccine Supply Chain 360. |
NHS Futures at this LINK. |
Here you will find links to key information across the three national delivery programmes – Hospital Hubs, Vaccination Centres and Local Vaccination Services (PCNs & Community Pharmacies). You can also visit NHS England Covid-19 Vaccination Programme for all the latest published guidance and letters. |