Pharmacy First Common Conditions (Community Pharmacy Staff)

Full details of this service including service specification and clinical pathways are available on the Community Pharmacy England website click to access;

UTC/OOH local contacts

How to escalate a Pharmacy First referral

https://tees.communitypharmacy.org.uk/urgent-treatment-service-contact-details/

Useful resources

DOS local team contact; North East & Yorkshire

necsu.dos@nhs.net

If the service must be temporarily withdrawn by the pharmacy contractor due to circumstances beyond the scope of the business continuity plan, they must inform the NHS Directory of Services (DoS) Provider and Commissioner Helpline (0300 0200 363) as soon as possible to stop referrals being made to the pharmacy. GP practices and UEC settings within the local primary care network (PCN) must also be contacted to prevent them from making further direct referrals. The pharmacy contractor must also inform the local commissioner of the service of their temporary withdrawal from the service.In the future, we will be able to use the profile manager to switch off the service.

Pharmacy Assistant Exclusion Checklist

CTTV have adapted a great tool originally produced by John Evens for his staff at Coopers chemist who has kindly allowed us to circulate.

Pharmacy Assistants guide When to refer to the Pharmacy First service

Using this tool staff confidently know if their patient has passed the gateway criteria and can be referred to the pharmacist and the pharmacy first service.

Virtualoutcomes training; F-CODE required to access.

About Virtual Outcomes – Virtual Outcomes

Pharmoutcomes training video