NHS Smart Cards
CPE guidance on NHS Smartcards ;
SCR Checklist;
PSNC-Briefing-023.16-Summary-Care-Record-implementation-checklist
Advice on dealing with Smartcard issues;
PSNC-Briefing-056.19-Smartcard-service-route-factsheet
Smart card renewal guide;
Smart card software process;
Smartcard Installation guidance
Update 10.07.2023
Problems with NHS Smart Cards, including issue of new cards, can be resolved by contacting the IT Helpline on 0300 5550340.
Following reports of issues with smart cards and the need to send these to the local system for renewals or replacements we would like to remind all teams of the following:
- You were probably all set up on the same date, therefore, when a 90 day renewal notification is received begin the process of updating cards especially if you need to send these to the NHS for renewal.
- Stagger this process to ensure that at least some members of the team are able to download scripts and access other important information on your system.
Further information and tips can be found: Smartcard Registration Authorities (RAs) – Community Pharmacy England (cpe.org.uk)
Contact details
NECS service deskEmail: necs.servicedesk@nhs.netWebsite: https://www.necsu.nhs.uk/Tel: 0300 555 0340
